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• Painful mouth in a dog

  Dogs with sore mouths often eat on one side of their face, eat less or, if the pain is severe, they may stop eating completely.

• First aid for heatstroke

  Heatstroke is a life-threatening emergency. Common signs including panting, trouble breathing and collapse/fainting. It is important to get help from a vet ASAP.

• How to: collect a poo sample from your dog

  A poo sample may provide your vet with the information they need to diagnose and treat your dog. For guidance on how to collect a stool sample from your dog, read our step-by-step guide or watch our video.

• Itchy skin in cats

  Scratching is normal for cats, but sometimes they can seem a bit itchier than normal and may need to see a vet.

• First aid for an electric shock in pets

  Electric shocks can cause burns, organ damage and death. All pets that have had an electric shock should be checked by a vet because there may be internal/delayed injuries that are not obvious at first.